Austin Guitars are developed to deliver superb quality instruments offering amazing value to players of all abilities. Re-designed from scratch, the line delivers guitars made from premium woods and components to make sure they sound great, play great and can stand up to any road trip. Austin guitars go through a rigorous quality assurance process to make sure they reach you in perfect condition, ready to play, straight out of the box. All Austin guitars come with a 12- month limited warranty.
30 DAY RETURNS
Photo savings 30-Day Return Procedures
You may return an item purchased from PHOTO SAVINGS for any reason within 30 days of the purchase date, see below some conditions and exclusions.
You may initiate a return or exchange at https://photosavings.myreturnscenter.com or by giving us a call 1800-606-PHOTO (7468), or contact us.
Please Pack Your Item Properly placing it back into the original manufacturer's packaging. Then place it with your invoice into an outer shipping box. Please pack it properly so your item won't get damaged in transit.
Ship Your Item with Return Label
Securely affix your return label to the outside of the shipping package. Return shipping fees are the responsibility of the customer. We recommend you ship via insured ground service with a tracking number. We cannot be responsible for lost packages.
Our Return Address
6 Mileed Way,
Avenel, NJ 07001
Please read these conditions before returning any item. If all conditions are not met, wereserve the right to refuse the return or to charge a minimum 15% restocking fee. All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories.
Defective or Damaged Items
Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
Please allow 5 business days for mail-in exchanges to be processed.
Once we receive and inspect your items, we will credit your account. Please allow 7 days for a credit to appear on your account. In most cases, we will issue your refund to the original payment method used at time of purchase.Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.
Photo Savings is not responsible for personal data or items left in returned merchandise. We are also not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. We are responsible for the purchase price only. Also, claims for missing items and/or damaged items must be received within 2 business days of receipt of purchase.
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If you're not happy with your purchase for any reason, feel free to return your item within 30-days upon received
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